Privacy Policy

In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Standard Law Co (Australasia) Pty Ltd (ABN 44 643 547 415) trading as Lifetime Lawyers and Standard Law Co. We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.

We may collect the following types of personal information:

• general, personal or business details such as your name, job title, contact number, address and email address;

• if you apply for a role with us, information about your work history, reference and background check information, identity verification information and information about your right to work in Australia;

• if you are a current or former employee, contractor, partner or office holder, other information as necessary and relevant to your employment, including emergency contact details, information about remuneration and benefits and information about your performance, training and development;

• if you are a current or potential client, or employed or engaged by one, your expertise, business interests, attendance at events and seminars and identification information for regulatory purposes;

• if you are a current or potential client, you are employed by and providing us instructions on behalf of a client, or you are a director or ultimate beneficial owner of a client or a client group: your full name, date of birth, residential address and other information to verify your identity including government identifiers, government identity documents and expiration dates of government identification documents. We may also collect information about you as part of sanctions and adverse media checks. If we are unable to verify your identity using government identification documents and you consent to biometric verification, we may collect photographic identification and biometric information in order to verify your identity;

• where necessary as part of undertaking a transaction on your behalf or on behalf of a client or organisation you are connected with: your name and other information to verify your identity such as a copy of your passport, driver’s licence or other identity document or government identification numbers from those identity documents, your photograph and signature;

• your or your organisation’s financial or billing information, such as billing address, bank account, payment and credit card details;

• your marketing and communication preferences;

• information to identify the devices and IP addresses and ISPs you use to access our website or online services (as further set out under “Using Our Website and Cookies” below);

• user names and passwords where they are required on our website or for access to our systems as part of our legal services; and

• where relevant and with your consent, sensitive information including:

• information about your health, any disabilities and special dietary needs including where you register for or attend an event or seminar, or in connection with your employment

• where we need it to provide you with legal advice;

• your membership of associations or boards for conflicts or regulatory assessments;

• your gender, ethnicity and other sensitive personal information collected either directly from you or from third parties, including as part of our recruitment processes; and

• biometric information if you choose to verify your identity using biometric verification.

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

• you inquire about, or instruct us to provide you (or your employer or other representative), with legal advice;
• you are a director or ultimate beneficial owner of a prospective or existing client or client’s group;
• you subscribe to one of our online services, newsletters, mailings lists or our website;
• you register for or attend one of our events or seminars;
• we have other business dealings with you (eg as a regulator, a supplier to Standard Law Co or Lifetime Lawyers, or in relation to a transaction); or
• interact with our sites, services, content and advertising.

In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.

We may collect, hold, use and disclose your personal information for the following purposes:

• facilitate our client due-diligence, client onboarding, anti-money laundering, counter-terrorism financing, ‘know your client’ and other new business acceptance processes;
• verify your identity;
• provide our services and products to you, your organisation and our clients and to improve them;
• provide to you and improve our products and services;
• communicate with you, and build and maintain our relationships with you and our clients;
• conduct, monitor and analyse our business and internal operations;
• identify and develop new products and services you may be interested in;
• send you legal updates, publications, marketing, event details and new product or service offerings (however, if you do not want to receive marketing emails from us, you can opt out at any time using the contact details set out below);
• perform analytics on matter management, financial performance and event attendance, (however, our analytics are always conducted on a de-identified basis);
• comply with applicable laws and our other regulatory, accounting, reporting or professional obligations;
  protect, exercise or defend our legal rights; and
• process and respond to your requests, enquiries or complaints.

We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.

We generally endeavour to collect your information directly from you. However, in some circumstances we may collect your information from third parties, such as:

• your employer or contracting agency, your business contacts or other organisations that you deal with, regulatory or credit reporting agencies, a supplier or from a publicly available record;

   

• where you apply for a role with us, from recruitment consultants, your previous employers, universities, program providers and others who may be able to assist us in our decision as to whether to offer you employment; or
• where you are a current or potential client (or you work for or are connected with a client) third party IT providers such as Infotrack and/or First AML .

We and/or our carefully selected business partners may send you direct marketing communications and information about our services. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link).

We may disclose personal information for the purposes described in this privacy policy to:

• our employees and related bodies corporate;
• third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
• professional advisers, dealers and agents;
• payment systems operators (eg merchants receiving card payments);
• our existing or potential agents, business partners or partners;
• our sponsors or promoters of any competition that we conduct via our services;
• anyone to whom our assets or businesses (or any part of them) are transferred;
• specific third parties authorised by you to receive information held by us; and/or
• other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Some of these vendors or other parties may receive or store your information in overseas locations. For example, we may disclose your email address or other contact information to providers of electronic execution services, which may store the information in an overseas jurisdiction.

We may disclose personal information outside of Australia, for example, we may disclose your email address or other contact information to providers of electronic execution services, which may store the information in an overseas jurisdiction.

When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law.

We may collect personal information about you when you use and access our website.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

We may hold your personal information in either electronic or hard copy form. We use a variety of physical and electronic security measures to keep your personal information secure from misuse, interference, loss or unauthorised use or disclosure. For example, we employ secure databases, password protect our IT systems, frequently update our anti-virus software and conduct regular updates to our software. All of our employees are also bound to keep your personal information secure and treat it as confidential.

However, we cannot guarantee the security of your personal information.

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

You can access the personal information we hold about you by contacting us using the contact us function of our website. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us at mail@standardlaw.com.au. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Effective 19 October 2020 and Updated 17 September 2025